Pravilnik o pošiljkah

Shipping Policy

1. General Information All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and provide a refund or alternative options.

2. Shipping Locations 

  • Domestic (United States)

  • Europe: Greece, Hungary, Monaco, Montenegro, Romania, Russia, Serbia, Slovakia, Slovenia, and 6 more.

  • International: Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, United Arab Emirates, Austria, Australia, and 24 more.

3. Processing Time Orders are typically processed within [X] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

4. Shipping Rates and Delivery Estimates Shipping charges and estimated delivery times will be calculated and displayed at checkout. Delivery times may vary depending on your location and shipping method chosen.

5. Delays and Issues While we aim to ensure timely delivery, delays may occur due to factors beyond our control, such as customs processing or carrier delays. Innovatiu Inc. is not responsible for such delays but will assist in resolving any issues that arise.

6. Order Tracking You will receive a tracking number once your order has been shipped, allowing you to monitor the delivery status.

7. Damaged or Lost Packages If your package arrives damaged or is lost during transit, please contact us immediately at support@inovatiu.com with your order details. We will work with the carrier to resolve the issue.

8. Returns and Refunds For return and refund details, please refer to our Return Policy, which can be found: https://inovatiu.com/policies/refund-policy.